Player Protection

Responsible Gaming

Gaming should stay fun. Here is how we help you stay in control — and where to get free help if you need it.

Our Commitment

Win.Now is a social sweepstakes casino. We verify age, restrict ineligible geographies, and provide clear GC/SC rules. Play is entertainment — never a way to make money or escape problems.

Age verification required
Geo restrictions enforced
Helplines always listed

Stay in Control

Session Awareness

Take regular breaks. Set a personal timer before you play, and stop when you said you would — even if you are winning.

Budget First

Only play with money (or coin packages) you can afford to lose. Gold Coins are free entertainment; treat SC play like any other leisure spend.

Account Restrictions

Need a break or permanent closure? Email support and we will help restrict or close your account. Self-serve limit tools are expanding in-product.

Reality Checks

If play stops being fun, step away. Review balances in your profile and use the helplines below anytime — they are free and confidential.

Need an account restriction or closure? Email support@win.now or use Contact Us.

Contact Support

Warning Signs

If any of these sound familiar, reach out for free help:

Spending more time or money than you planned
Chasing losses or trying to “win it back”
Neglecting work, school, or family
Borrowing money to keep playing
Feeling anxious or guilty about play
Hiding play from people close to you
Using games to escape problems
Difficulty stopping even when you want to

Get Help Now

National Council on Problem Gambling

1-800-522-4700

www.ncpgambling.org

24/7 confidential helpline

Gamblers Anonymous

1-626-960-3500

www.gamblersanonymous.org

Meetings online & in person

SAMHSA National Helpline

1-800-662-4357

www.samhsa.gov

24/7 free & confidential

Problem Gambling Foundation

1-800-547-6133

www.problemgambling.org

Support & treatment referrals

Must Be 21+ To Play

Underage play is prohibited. Redemptions require government ID. Parents can learn more about blocking gambling sites at GamBlock.com.